Dr. Irina Koyfman helped implement Chronic Care Management Services for my practice - home-based primary care practice. I was not aware of CCM prior and was not billing for all the services I was providing for my patients between visits. Ever since I have implemented what Dr. Koyfman had suggested, I have been able to spend more time with my complex patients, increased my revenue, increased patient satisfaction and overall, I increased my work-life balance. I recommend every primary care provider implementing CCM and hiring Irina as a very capable consultant.
Chronic Care Management Program
How Can We Help
It has never been more important to improve your patients’ outcomes. There are a lot of questions about Chronic Care Management (CCM) implementation including required elements, billing, software, staff, outsourcing and more. Dr. Koyfman has been consulting large and small companies on Chronic Care Management (CCM). Click here to schedule introduction call @ https://calendly.com/dr_irina/30min
What is Chronic Care Management (CCM)
Chronic Care Management (CCM) is a Medicare program that offers significant monthly reimbursement for the time providers and their staff spend helping patients between office visits.
Required Elements of CMS compliant CCM program
Multiple requirements exist to bill CCM. The requirements are complex and address patient’s eligibility, provider eligibility and billing components.
One must manage care transitions between and among health care providers and settings, including referrals to other clinicians; follow-up after an emergency department visit; and followup after discharges from hospitals, skilled nursing facilities, or other health care facilities.
Care manager must also coordinate and communicate with home- and community-based clinical service providers. Furthermore, CMS states that care management for chronic conditions including systematic assessment of the patient’s medical, functional, and psychosocial needs; system-based approaches to ensure timely receipt of all recommended preventive care services; medication reconciliation with review of adherence and potential interactions; and oversight of patient self-management of medications
Benefits
CCM, done right, is the best way to increase your practice revenue along with patients’ satisfaction. A health care provider who can enroll 500 CCM patients can generate an add additional $20,000+ per month or $250,000+ per year of revenue.
Chronic Care Management Billing Codes
Chronic Care Management is billed using Current Procedural Terminology (CPT) codes. Specified codes determine and categorize treatment procedures, care services, and billing rates.
Code |
Description |
Summary Requirements |
Payment Average |
HCPCS G0506 |
Comprehensive |
Patient enrolled in CCM |
$62 |
CPT 99490 |
Standard CCM |
Min of 20 minutes of care management outside of office visits performed by clinical staff |
$64 (increased from $41) |
CPT 99439 |
Non-complex |
Additional 20 minutes of “non-complex” CCM Reportable up to 2x per month (after 99490) |
$47 (increased from $38) |
CPT 99487 |
Complex CCM |
60+ minutes of care management outside |
$130 (increased from $92) |
CPT 99489 |
Complex Add on |
Billed incrementally for each additional 30 minutes spent beyond the first 60 minutes for Complex CCM case |
$68 (increased from $44) |
CPT 99491 |
Provider preforming CCM |
30+ minutes of care management outside of |
$83 (increased from $82) |
CPT 99437 |
Provider preforming CCM Add On |
Additional 30 minutes of care management outside of office visits |
$59 |
Chronic Care Management services and CPT 99490
CPT 99490 describes activities that are not typically or ordinarily furnished face-to-face, such as telephone communication, review of medical records and test results, and consultation and exchange of health information with other providers.
Activities that are appropriate for CCM are (not all inclusive list):
Chronic Care Management (CCM) and Principal Care Management (PCM)
CCM is the program for people with 2 or more chronic conditions, however 6 in 10 Americans have at least 1 chronic condition. PCM mimics CCM, however there are some notably difference you should know about.
Chronic Care Management intended for | Principal Care Management intended for |
People with 2+ chronic conditions | People with only 1 chronic condition |
Mostly for Primary Care Providers | Mostly for Specialists |
Requires Comprehensive Care Plan | Disease specific Care Plan |
Minimum billing is 20 minutes (CPT 99490) | Minimum billing is 30 minutes (99424/5) |
How Can We Help
It has never been more important to improve your patients’ outcomes. There are a lot of questions about Chronic Care Management (CCM) implementation including required elements, billing, software, staff, outsourcing and more. Dr. Koyfman has been consulting large and small companies on Chronic Care Management (CCM). Click here to schedule introduction call @ https://calendly.com/dr_irina/30min